We ship your orders from various international warehouses as our stock is spread out over multiple fulfilment centers. Besides our own design team, we also collaborate with independent artisans/manufacturers from around the world. Therefore some of our items are shipped from the US while some are shipped internationally.
This means that orders containing multiple items may be shipped individually. You may receive one item before the next. In this case, you will be provided with two or more tracking numbers. So please don't panic if you don't receive all your items at once...they are on the way!
However, due to some specific customs procedures, the delivery to certain countries is not available at this time. We don't ship to OFAC sanctions country list: Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, N. Korea, Sudan, Syria & Zimbabwe.
Also, due to security reasons, we are unable to deliver to military areas.
We ship orders via mail service. After processing your order, we will send it to the courier service and it will then be completely handled by them. Once your order arrives in its country or location of destination, it will be handled by your local postal service.
Generally, our standard shipping times are as follow: Kindly note that the aforementioned shipping times covers all the items in our store wherein, some are shipped from the US and some, internationally. This is because, along with our internal design team, we also collaborate with independent artisans from around the world. The exact shipping time, which generally falls within the given ranges of shipping times, depends on your location and where the items are shipped from.